The process for transferring an account from an external brokerage (ACAT) is simple and straight-forward. We’ve streamlined the process to make it as frictionless as possible for the user.
Full and Partial account transfers requests are generally processed in 1-2 business days. After processing, assets can take 5-7 business days to be received. In some instances, such as non-ACAT transfers and annuity surrenders, where physical paperwork is exchanged, the timeframe can be longer.
Please note that delays can occur if clients continue to trade in the account that they are transferring from or if they are requesting the transfer of options expiring within 2 weeks.